In order to continue providing the best possible scheduling options to you, my guest, I require 24 hours notice should you need to cancel or reschedule your visit with me.

 

Should you cancel your appointment with less than 24 hours notice or fail to show up for a scheduled appointment a $25 per service canceled fee applies and will be due before a new appointment is scheduled.

 

Your payment may be made by credit card over the phone or I can send you a virtual invoice. Once you've paid the cancellation fee, I will remove the restriction placed on your account and you will be able to secure your next appointment.

 

Please note, I am generally booked out 3 or more weeks so you may have to wait sometime to get scheduled back on my calendar.

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Medical & Safety Exception Clause:

 

Should I need to cancel an appointment due to unexpected illness, unsafe weather conditions, power outages or other force majeure events with less than 24 hours notice, a service credit in the amount of $25 will be added to YOUR guest profile and applied at your next visit. I will make every attempt to reschedule you back on my calendar within 10 days of the missed appointment.

 

Should YOU need to cancel your appointment due to unexpected illness, unsafe weather conditions, power outages or other force majeure events with less than 24 hours notice, the cancellation policy above applies as I will not be able to fill your booking in time, which causes a financial hardship on me and my family. The way to avoid these charges is to be sure you arrive on time or cancel your appointment with more than 24 hours notice.

 

I understand that accidents and emergencies happen that prevent 24-hour notice for canceling or rescheduling your appointment. Guests are given one (1) grace appointment a year for last-minute scheduling changes, cancellations, or no-shows.